USA PATRIOT ACT CERTIFICATION
Pursuant to the USA PATRIOT Act and final rules issued by the U.S. Department of the Treasury, a U.S. bank or a U.S. broker-dealer in securities (a Covered Financial Institution) is required to obtain certain information from any Foreign Bank that maintains a correspondent account with it.
As permitted by the final rules, Public Bank Vietnam Limited (PBVN) has prepared a Certificate for use by any financial institution that believes it requires a USA PATRIOT Act Certificate from PBVN.
Documents
Certification regarding correspondent accounts
Contacts:
If you have any questions with regard to the above, please advise us by emailing aml@publicbank.com.vn
ANTI-BRIBERY AND ANTI-CORRUPTION POLICY
Dear Valued Customers,
Please be informed that the Bank adopts a “zero-tolerance approach” towards any form of bribery and corruption in conducting its business. The Bank’s staff are to refrain from offering or receiving any gifts, entertainment, hospitality and non-business travel to/from external party in the course of their duties.
This policy is adopted as means to avoid conflict of interest or appearance of such in our business dealings/in all aspect of the Bank’s business conduct.
Click here for more details.
Thank you.
WHISTLEBLOWING POLICY AND PROCEDURE
1. OBJECTIVE
The Bank is committed to ensure its business and operations are conducted in an ethical, moral and legal manner. In line with this commitment, the Bank has put in place the Whistleblowing Policy and Procedures (WBP) to provide an avenue for all staff, interns, consultants, contractors, vendors, suppliers and/or customers to disclose any illegal, unethical, questionable practices or improper conduct committed or about to be committed within the Bank. The disclosures shall be treated in strict confidence and without risk of reprisal.
2. SCOPE OF REPORTING
Any irregularity and improper conduct, including but NOT limited to the following:
- Fraud or Dishonesty
- Theft or Embezzlement
- Bribery, Corruption
- Abuse of Power
- Breach of Applicable Laws and Regulations, Including Any Illegal Activities
- Breach of Bank’s Policies and Procedures (e.g. Code of Ethics, Staff Conduct & Discipline)
- Insider Trading
- Conflict of Interest
- Improper Use or Falsification of Management and Financial Information
- Misuse of Bank’s Property and Information
- Bullying, Harassment, Sexual Harassment
- Intimidation
- Gross Mismanagement or Dereliction of Duties
3. REPORTING PROCEDURE
3.1. To report any irregularity/misconduct committed or about to be committed (including any criminal act), the Whistleblower is encouraged to provide the relevant details in the Disclosure Form and submit to the Bank as guided under Item 4 below.
3.2 The Whistleblower is responsible to ensure that the disclosure is made in good faith, free from malicious intent, and is not for personal gains or with a vested interest. This is also not a channel for taking up any personal grievances.
3.3 Disclosures are expected to be made on reasonable grounds. However, reports made that are frivolous, not true, misleading or made mala fide or with malicious intent may result in disciplinary or other action.
4. PROCEDURE FOR REPORTING IMPROPER CONDUCT
4.1. Reporting channels
4.2. The duly completed Disclosure Form is to be submitted via the following:
a. Internal Audit Department attention to Chief Internal Auditor of PBVN or via Email address at: iadho@publicbank.com.vn. or
b. Chief Controller if the disclosure implicates or in any way involves Chief Internal Auditor via Email address at: cc@publicbank.com.vn
4.3. All of the above are secured and protected channels accessible only by the authorised personnel.
4.4. The Bank at its discretion, may keep the Whistleblower informed of the outcome of any investigation within the constraints of maintaining confidentiality or observation of legal restrictions.
5. PROTECTION ACCORDED TO WHISTLEBLOWER(S)
5.1. The Bank encourages the Whistleblower to disclose his/her identity to enable him/her to be accorded with the necessary protection and to facilitate investigation. Nevertheless, the Whistleblower may choose to remain anonymous, although in certain circumstances, it may limit the conduct of a comprehensive investigation due to insufficient information.
5.2. The Bank will accord protection of confidentiality to the Whistleblower to the extent reasonably consistent with the need to conduct an adequate investigation.
5.3. The Bank will take all reasonable steps to protect the Whistleblower against any discrimination, retaliation or harassment, corresponding to its internal policies and scope under its purview and supervision.
6. WITHDRAWAL OF DISCLOSURE
The Whistleblower who wishes to withdraw his/her disclosure is required to write to PBVNALERT@publicbank.com.vn, together with supporting reason(s) for the withdrawal. Notwithstanding such withdrawal, the Bank reserves the right to proceed with investigation on the matters arising from the disclosure.
CODE OF ETHICS
Our Corporate Philosophy
Public Bank Vietnam Cares for …..
- Its Customers
- Its Employees
- Its Shareholders and
- The Community it Serves
…….with INTEGRITY
The Bank’s philosophy is embedded in our PBVN Code of Ethics set out in five (5) fundamental principles which shall be consistently applied across the Bank in everything we do. In adhering to the highest possible standards, we aim to build a sustainable, ethical, strong, respectable and profitable business
OUR FUNDAMENTAL PRINCIPLES
1. Competence
Excellence is our commitment. As such, we are committed to continous learning and improvement by developing and maintaining relevant knowledge, skills and behavior to ensure that our business activities are conducted professionally and proficiently.
2. Integrity
We are honest, open and transparent in all business dealings/ relationships with all our stakeholders. Personal accountability and trustworthiness is central to our culture.
3. Fairness
We act responsibly and take actions that are fair, equitable and transparent towards all stakeholders.
4. Confidentiality
We respect and protect the confidentiality and sensitivity of customer’s information. There is no compromise to banking secrecy in all our dealings/relationships.
5. Objectivity
We do not allow bias, conflict of interest or undue influence of others to influence or override our business and professional judgement.
6. Reporting of Unethical Behaviour
The Bank’s Whistleblowing Policy and Procedure sets out the channels/procedures for all staff as well as third parties (such as interns, consultants, contractors, vendors, suppliers and/or customers) to disclose any illegal, unethical, questionable practices, improper conduct, irregularities or suspected irregularities within the Bank in a confidential manner that protects the whistleblower from any risk of reprisal.
WOLFSBERG GROUP CBDDQ
The Wolfsberg Group Correspondent Banking Due Diligence Questionnaire (WB CBDDQ) details the AML/CFT requirements which include policy and procedures, anti-bribery and corruption, customer due diligence, sanctions, risk assessment, monitoring/reporting, training and quality assurance/compliance testing.
PBVN’s responses to the Questionnaire along with a statement on our AML preparations, are provided in the below document.
Documents:
Wolfsberg Group CBDDQ v1.4
Contacts:
If you have any questions with regard to the above, please advise us by emailing: aml@publicbank.com.vn
