TIPS ON USING BANK CARDS

Dear Valued Customers,

The advantages of using debit/credit cards in daily transactions are numerous, such as quick and accurate payments as well as protecting against the risk of carrying cash. However, beside these advantages, card transactions still have certain security risks.

Here are some tips for cardholders to ensure the safeguarding of card information and security in card transactions:

• • Always keep your card safe and secure;
  • Never share your PIN or security code with anyone;
  • Limit online shopping to trusted merchants;
  • Make sure to keep track of all your card transactions;
  • Do not use public computer or public Wifi for card transactions.

In case of card lost or stolen, please contact our Hotline number: Card & E-banking Services 24/7 1800 599930, Customer Service 1800 1198, or PBVN Branches/Transaction Bureaus for further assistance.

Yours truly,

Public Bank Vietnam

Other Information

• Correspondence No. 8987/NHNN-TT on prevention of fraud in procedure of opening and use of current account
• Warning on fraudulent activities using SMS brandname
• GUIDE TO REPORT SPAM CALLS AND SPAM MESSAGES
• Notification alert to ensure the safety of bank account
• Fake Banking Message Alerts