Dear Valued Customer,
Pursuant to Decision No. 2345/QD-NHNN on implementation of security, privacy measures in digital payment and banking card payment with effect from July 01, 2024, Public Bank Vietnam is pleased to announce an incoming update to improve security measure for PBVN our enterprise e-banking service.
With effect from 01/07/2024; enterprises are required to use Smart-OTP transaction verification method when performing financial transactions (fund transfer/payment) to third parties on internet banking.
To ensure smooth transition to the incoming change, please download and activate PBVN Smart OTP application on your mobile phone now if you are currently not using PBVN Smart OTP application yet.
Please refer to our guide on how to download and use the Smart OTP using this link: [https://publicbank.com.vn/Home/Tools & Utilities/ Forms & Documents/ Business/ B. E-banking forms/ 5. Smart OTP – User Guide].
Should you have any queries, please contact our Customer Service at Hotline 18001198 or PBVN Branches/Transaction Bureaus.
Thank you for banking with us!
Regards,
Public Bank Vietnam
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