Dear Valued Customers,
Public Bank Vietnam Limited (Public Bank Vietnam) sincerely appreciates your continued trust and support in using our banking products and services.
Scams in which criminals pretend to be government authorities, in order to cheat people and take their money, are increasing more sophisticated. To help keep your accounts and assets safe, Public Bank Vietnam kindly advises you to:
1. Do not install applications bearing the name of a government authority, or any application that has not been verified.
2. Do not visit websites bearing the name of a government authority, and do not follow instructions received by phone or message from anyone, even if they claim to represent a government authority.
3. Do not share your card number, PIN, password or OTP with anyone, including anyone claiming to be a bank employee or government official. Public Bank Vietnam never asks you to provide this information by phone, message or email.
4. Proactively verify with the relevant authorities through their official phone numbers or contact channels whenever you are contacted through unofficial channels.
If you suspect any signs of fraud, please stop your transactions and lock your account.
Should you require further information, please contact Public Bank Vietnam for assistance:
Sincerely,
Public Bank Vietnam
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