Transaction Authentication Method Update for PBVN’s Individual Online Banking Services (Internet Banking & Mobile Banking)

Dear Valued Customer,

Please be informed that, fund transfer to third party more than VND 10 million per transaction or VND 20 million per day via Internet Banking or Mobile Banking currently authenticated by Biometrics. Pursuant to the Correspondence No. 5675/NHNN-CNTT dated 08 July 2024, with effect from 27 September 2024, these transactions will be additionally required Smart-OTP authentication.

If you are using PBVN Internet Banking; please download PBVN Smart OTP application or PB engage VN application via Apple Store (for Apple devices) or Google Play store (for Android devices).

If you are using PB engage VN application; PBVN Smart OTP function can be activated on the PBVN Mobile Banking application.

Should you have any queries, please contact our Customer Service at Hotline 18001198 or any PBVN Branches/ Transaction Bureaus for assistance.

Thank you for banking with us!

Public Bank Vietnam

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